The goal is to positively and proactively lengthen residents’ ability to maintain independent living via two key elements. Firstly, to liaise with residents to support and improve options for resident activities and support systems. Lisa liaises with residents to obtain valued feedback regarding activities and social group requirements, allowing residents to benefit from more options they consider relevant to their needs. Lisa also monitors the latest initiatives across our various country clubs and industry wide, sharing possible new lifestyle and activity opportunities with residents.

The second initiative is building relationships with key external stakeholders that offer services to assist and improve resident wellbeing, lifestyle and happiness. For example, we know that as needs change, in order to continue living independently, residents may wish to benefit from in-home health care and support.